Client not updating(or difficultly) - iOS

  • Filter
  • Time
  • Show
Clear All
new posts

  • Client not updating(or difficultly) - iOS

    As usual,with the new patch,it is a pain to update the client,as it kept crashing and asking me to check my Internet connection(no problem with it,all work well,except updating HODA).The main difference is that,this time,it seems unable to DL more than 403.4 MB of data,so unable to install it on my iPad(usually,by trying again and again,I’ll manage,in half an hour to an hour of trying,to finish the DL).

    I’ll try to update it on my phone,but I’ll probably get the same problem.I’ve restarted my device,no change.And please don't answer me to re-DL the entire game and install it again,like you did the last time I’ve reported this problem,as I did it and that haven’t solved anything.This problem is always present at each major patch since several month(maybe years,I don’t remember when I got it the first time)and it seems it became worse this time.

    I hope I’ll be able to solve it before I lost one of the daily rewards,and so,miss the interesting ones!

  • #2
    On phone,impossible to DL more than 407.2 MB.A bit better,sure,but it doesn't help much...


    • #3
      I have the same problem. I can’t get past 403.3 MB on my ipad. I have good internet connection and storage space.


      • #4
        Blue Stacks on desk top updated before Android phone in Los Angeles ISP is factor/determinant ?
        Ally Code: 676-556-641


        • #5
          Clear data initiated download on Android phone Only 381.6 MB needed
          Ally Code: 676-556-641


          • #6
            Didn't get complete update on phone Delete and start fresh iOS seems to have gone thru sooner without issues on old ipad with same Wi-Fi ?
            Ally Code: 676-556-641


            • #7
              I guess we just need to let to be seeded. I wouldn't mind waiting for a day.

              IGN: Exscenth | CODE: 187-772-882

              On the Loose, Sighs of the Kirkwall Champion, 9:33 Dragon:
              "Someday, I'd like to go one week without meeting an insane mage. Just one week."

              THREADS | Games you're playing right now (aside from HoDA) | Themed Starter Packs


              • #8
                HoDA would be like box of chocolates but high functioning with many Heroes
                Ally Code: 676-556-641


                • #9
                  Yo count me in . ... ..
                  Everyone from the 401.9 put your crashed ap down and follow mine...
                  It’s a new client update, let it flat out...
                  Patience till it is, you f’n sprout...
                  Back the devels and Leyshel too..
                  It will only take a moment to compensate you ... and you ... and you, whyney nug butt you.

                  2 BP will be fine, lol
                  Sign: Cornbreadoz
                  Ally Code: 881-835-892


                  • #10
                    Same thing here.
                    iOS 11.2.6
                    I had to uninstall and reinstall the app to get it working.
                    Last edited by SeanW; 03-01-2018, 05:46 AM.


                    • #11
                      Still bugged here.I don’t care much about not being able to play HODA for a few days,I’ve several other games on phone,computer, play,but missing the daily rewards is not good,as it means we won’t be able to get the rewards of the last days of March 2018,which can means losing some BP,tome of ascension or such good stuff...

                      I don’t think we’ll get any compensation,as only a minority of players are impacted by it(and it is not a new bug,only worse this time,as it get stuck even if trying a lof of times).


                      • #12
                        IOS here and I can’t even begin download.It says its in my App Store But Wont download,not even begin to download.Im east coast U.S.


                        • #13
                          Originally posted by Dildoith View Post
                          IOS here and I can’t even begin download.It says its in my App Store But Wont download,not even begin to download.Im east coast U.S.
                          also iOS but downloaded no problem. US - Alaskan/ Hawaiian time.
                          Ally Code: 691-997-272


                          • #14
                            This may sound obvious, but have you tried rebooting your devices? You can also try signing out and back into the app store.


                            • #15
                              Well,still unable to end the DL,so I’ll miss the good rewards this month...I’ll maybe try to delete and DL again the game,but I doubt it helps,as it is now unusable on phone and iPad.

                              In the meantime,I think I will have to browse a bit what new games are available on these devices.




                              Forum Rules and Disciplinary Actions

                              These rules set boundaries to ensure that the EA Capital Games games and forums continue to be a friendly place where members can learn and share information on a variety of computing and non-computing topics. Heroes of Dragon Age and its forums are available to players 13 and older, refrain from excessive cursing/swearing. For more information, please see this link.

                              By accessing the EA Capital Games applications, users agree to accept that game administrators and moderators may remove any content submitted by a player as defined below. Users agree to EA Terms of Service as well. Misrepresenting oneself to engage in illegal activity will be immediately reported to EA for legal action.

                              Even though these are forums to allow free expression of ideas, there are other (real) people involved and one should respect their opinions and questions as ORIGINALLY POSTED IN THE TOPIC HEADINGS. Moderators are here to uphold and enforce the Terms of Service. Freedom to express your ideas, concerns, suggestions, and feedback, does not allow you the freedom of saying anything you want when you agree to the Terms of Service.

                              Unless otherwise stated, courses of action will be as follows:

                              1. First Offense - Warning
                              2. Second Offense - 3 day ban
                              3. Third Offense - 1 week ban
                              4. Fourth Offense - Permanent ban

                              If you have received a Permanent ban, this will extend to all future accounts created. If you are discovered to create a new account, it will also be banned.

                              What is not permitted in the discussion forum:

                              Advertising or soliciting other members to buy, sell, or peruse any products or services including other applications or accounts, along with chain letters and junk mail.

                              Topics/posts that contain this will be both edited and closed or deleted, and an immediate 3-day ban will be issued without warning.

                              Racism, bigotry, misogyny, hate speech, discrimination against any race, sexual preference, gender, or religion will not be tolerated.

                              All topics/posts will be deleted. Death threats, even joking, will be deleted and an immediate 3-day ban will be issued without warning, with further review from the Sr Moderator.

                              Flaming includes material that is knowingly defamatory, illegal, abusive, threatening or harassing.

                              As with anything, you, as a member, should use good common sense when posting. In other words, you agree not to be a jerk. Posts containing personal attacks on another user will be edited/deleted at the moderators’ will.

                              Flaming or bashing of EA/CG, the devs, or the mods is not allowed. All posts/threads will be deleted.

                              Right to Privacy
                              You will not violate a person's privacy by publishing against another members will, information that is private and personal. Nor will you post private communication between EA Capital Games Support, other forum members, moderators, community managers, administrators, EA Capital Games employees, or partners of EA Capital Games on these forums or anywhere else.

                              Unless expressly endorsed by EA Capital Games, publicizing any correspondence of a private nature such as support tickets, email, Private Messages (PM) or chat logs thereof by any medium is NOT permitted.

                              Discussing or posting of another players spending habits will be deleted.

                              Obvious spam (repetitive nonsense posts) will result in the poster permanently banned and all posts deleted.

                              Material that is sexually or otherwise obscene is not permitted on these forums.

                              Topics/posts containing such will be deleted on sight. Forum poster will be permanently banned from the forums.

                              Providing or asking for information regarding the illegal downloading of "warez", "gamez" or any other software protected by copyright.

                              Future Events/Promotions
                              Any posts or threads revealing future events or promotions that were not disclosed by the Capital Games team will be deleted.

                              Posting the same question in more than one forum is not allowed. Should this occur, then only the thread in the most relevant forum will be left open; all others will be locked/closed and subsequently deleted.

                              The use of any exploits or known bugs or editing of files in order to gain an unfair advantage while playing, will result in a permanent game and forum ban.

                              Accusing another player of cheating will result in your post/thread being deleted and a message sent to you, stating to refrain from further accusations. If continued accusations occur, a forum ban will result. If you believe a player to be cheating, send a PM to the Community Manager with as much detail as possible.

                              Please privately contact the Community Manager in order to submit an inquiry regarding this behavior.

                              Off-Topic Posting
                              Taking over a thread by posting excessively off-topic is not allowed. Off-Topic posts and any responses will be moved to their own, new thread if possible, or else deleted.

                              Political Posting
                              Because political beliefs, like religion, are a personal and sensitive topic, avoid posting about politics on the forums.

                              Customer Support Inquiries
                              All inquiries regarding Customer Support should be routed through the online web portal for support. The Community Manager and Moderators are unable to assist with inquiries regarding support tickets. Posting your ticket number and requesting assistance on the forums will result in the post being deleted. Sending a Private Message to the Community Manager or Moderators about CSR Inquiries is not to be tolerated, and will be ignored.

                              Additionally, all interactions with Customer Support are considered confidential, and all issues are handled on a case-by-case basis. As such, posts containing transcripts or results of your interactions with Customer Support will be edited or deleted.

                              Violation of these terms is grounds for removal from EA Capital Games games and a report to Facebook.

                              What should I do if I see objectionable material on the forums?
                              It is important that members recognize the real-time nature of this forum: the moderators cannot always monitor the contents of posted messages, and as such depend upon you to inform them when participants or their messages are violating our policy as stated here. You must also recognize that they cannot respond immediately to such notices and that some time may pass before any warranted action is taken.

                              To contact a moderator, please use the Flag Post function on the post represented by a flag:

                              What happens if I break the rules?
                              At best, your post will be edited by one of the moderators and you will be issued a warning. If the offense is more serious your post will be deleted. Posting "why was my post edited/deleted?" etc. will only make matters worse, so please don't. If a moderator has not sent you a message stating why, please send the Sr Moderator a message asking for a reason.

                              Should you have already been issued warnings and continue to break the rules, you will be issued an infraction - your posting privileges will be disabled for three days, but you will still be able to view the forums as a guest.

                              For persistent and deliberate rule-breakers your account will be "Banned". That means you are no longer welcome on these forums and/or games and your account will no longer function in them. If you re-register, your new account will be banned as well.

                              Posting Suggestions
                              In the attempt to create a compromise where everyone is happy, the following suggestions are also recommended:

                              1. Be civil and courteous. This forum is visited by people from all over the world, of different ages, genders, religions, and backgrounds, and are each entitled to their own opinion.
                              Also, see Flaming, Right to Privacy, and Hatred.

                              2. Make sure that your message topics fit the topic description of the forum in which you are posting. This is for your own benefit - for example, a question regarding a bug or problem should be posted in the Feedback section.

                              3. Use the search function before posting, particularly if the question is problem oriented. Most technical questions have been answered before, and solutions are freely available.

                              4. Make sure that you have followed #3 before posting

                              5. Read the sticky threads at the top of each forum - they are there for a reason, and generally contain information relevant to the forum.

                              6. Don't quote the entire message that you're responding to, only the pertinent passage. This makes it easier to read for other users.

                              7. If you find it easier to express yourself en français, auf Deutsch, en español, in Nederlands, in Italiano, or any other language, post in the International Discussion forum. Hopefully someone who speaks the same language as you will be able to assist you. All posts in other sections (non-International) of the forums must be in English, so please make use of Google Translate if you need assistance with translation. Posting in English will allow the widest range of people to assist you.

                              In addition to the Forum Rules, you are bound to the general EA Terms of Service both on these forums and in the game. Links to the TOS are as follows:

                              EA TOS English
                              EA TOS French
                              EA TOS German
                              EA TOS Russian
                              EA TOS Spanish
                              See more
                              See less