Daily login reward message

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  • Daily login reward message

    Some days ago there was a daily login reward with some gems. For whatever reason I got twice the message.
    Don't worry, I was only able to grab it once.
    But now the message didn't disappear, it tells me always in the "What's new" screen free gems.
    If I go to "Claim" there is the message "Failed to claim reward. The reward was already claimed."

    So now I have every day two daily reward messages. One which is fine and changes every day and one with gems which is always the same and seems to be stuck.

    How can I get rid of this message?

  • #2
    yeah, some people have had the same issue in the past. gotta have to ask what the fix was for them


    • #3
      Any news concerning this?


      • #4
        is it just the one claimed daily reward that is stuck in the newsfeed now, or do they keep piling up for you?


        • #5
          Only the free gems reward is stuck, no piling.
          So every day I have two rewards - the one which is stuck ("free gems") and a new one which is fine and disappers after claiming.

          Unfortunately I didn't captured it with both rewards, I only have an example with the stuck reward.


          • #6
            if you havnt already, you could try clearing the app data cache. that often seems to solve similar issues


            • #7
              I cleared the cache, the app data and finally also uninstalled and installed it again. No solution :-(

              Maybe I should create a ticket cause it's allocated with my ID?
              Last edited by crontab; 06-07-2016, 04:57 PM.


              • #8
                We don't have a solution for this. It's a known bug, we just don't have the fix yet. I'm sorry, I wish I had a better answer. Please don't send a ticket to CS, since they won't be able to help.


                • #9
                  Thanks anyway, I appreciate your help.
                  So I'll wait and see if it will be fixed sometimes.

                  For documentation here an example how it looks like:

                  Last edited by crontab; 06-10-2016, 07:35 AM. Reason: added examples


                  • #10
                    Sorry to nag but it's getting worser .

                    I got again two identical "Daily Login Reward" messages. This time for an IP (one to claim and one which can't be claimed because I already claimed the first one).
                    So from today on I have two stuck "Daily Login Reward" messages where I can't get rid off which is kind of annoying.
                    It seems from time to time this error occurs and they'll get more and more and of course placed on top of the newsfeed.

                    Last edited by crontab; 07-19-2016, 11:03 AM.


                    • #11
                      Originally posted by crontab View Post
                      Sorry to nag but it's getting worser .

                      I got again two identical "Daily Login Reward" messages. This time for an IP (one to claim and one which can't be claimed because I already claimed the first one).

                      I know it must be annoying but it does look cool when you see the pictures xD Like OMG look at all that free stuff!

                      After his plans to overthrow King TomBsTone failed, Demius was cast out of the Lowland Masters. He found his new home within SPECTRE.


                      • #12
                        Have you tried a total reinstall of the game? Uninstall the game, restart your device, and then reinstall. Maybe might clear up any weirdness going on?


                        • #13
                          I tried this already but might try it again.
                          As GoJ wrote it's a know bug. Just want to push it.
                          Maybe - after the last big client-update is released now - the devs have some time to verify.

                          Thanks anyway.


                          • #14
                            I play on 2 different Android devices and on PC and I have the same problem across all 3. I would love it if it would disappear.


                            • #15
                              I had this problem for a long, long time and then the bogus rewards finally disappear all on their own.
                              Now I have another one. Not surprising since the bug hasn't been fixed.
                              It is annoying but I predict that eventually they will go away. Might take a month or two, though.
                              BTW Reinstalling did not help for me. I think the bug is completely on the server side.
                              Guild: Top F2P Click Here for Our Guild Hall
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