Customer service complaint

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    Customer service complaint

    Hello! Please help me figure out the situation, we can't find a common language with those support. A month ago I created a topic on the forum about restoring my guildmate's account, on this forum they sent me to support, my guildmate and I wrote to them, did everything they demanded of us (restored the guildmate's Facebook and google mail) but when we tried to enter through the restored Google account, the starting account of the 1st level was opened ... I asked the guildmate for the data in order to log in and check and unsubscribe to those support. The whole situation ended with the fact that they tied my personal account to the mail of my guildmate and said that it was so) although this cannot be. my account was created on April 13, 2014 (there is confirmation of this in the play market) my guild's account was created on July 29, 2017.
    We kindly ask you not to send again to those support, because it is practically impossible to find a common language with them.
    p.s I apologize for my English, all questions to google translator))
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  • #2
    Unfortunately, no one here can assist, moderators simply don’t have the access in the game to do anything like this. You’ll have to continue with customer support.
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