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    Before you start a new thread, READ THIS

    We’ve noticed a lot of threads popping up with questions and opinions about things we’ve already discussed (and/or answered). Please read through this post to see if your topic has previously been addressed before starting a new thread.

    We have also compiled a list of “hot topics” and open issues:

    http://forums.capitalgames.com/forum...ons-hot-topics

    http://forums.capitalgames.com/forum...gs-open-issues


    Some things we commonly see around the forums:

    It would be great if there were an in-game Champion Pack counter.

    Great News! You can now get your pack counters in-game by tapping on the store icon for the desired pack. Please note these are real-time counters and will decrease by 1 with each pack purchase until the guarantee triggers and resets.


    I have feedback about Proving Grounds.

    Please use an existing thread, since this has been a topic of discussion since PG’s launch.


    I’d really like to see new maps, new splash art, more holiday art, etc.

    We would too! Featured Heroes, Events, and upcoming content are priority. Please keep in mind we’re a small team, but we do our best to work on all components of the game.


    I have some ideas on how to improve Runes.

    We’ve seen quite a few threads about Runes, and the dev team is aware of your feedback.


    I didn’t like the most recent Flash Pack.

    Different Flash Packs appeal to different players. If this Flash Pack wasn’t for you, maybe the next one will be. If you’d like to request specific Heroes, you can add to this thread:
    http://forums.capitalgames.com/forum...ck-suggestions


    Can you revamp X Hero? They really need it.

    Designers revamp older Heroes as often as they can. We’ve got a thread for this. Vote, and/or post here:
    http://forums.capitalgames.c...edition-part-2


    What was in the last update?

    The Community Manager will always post Patch Notes (stickied in the Chanter's Board section) about the latest update. For large updates (involving updates from the app stores) a far more detailed and in-depth informational thread will be created.
    Last edited by Lyeshal; 12-08-2017, 05:54 PM.

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In the attempt to create a compromise where everyone is happy, the following suggestions are also recommended:

1. Be civil and courteous. This forum is visited by people from all over the world, of different ages, genders, religions, and backgrounds, and are each entitled to their own opinion. Keep in mind that in most cases, posts are not intended to offend. If you find yourself taking offense at a post, take a step back and contact the person directly, or appeal to a moderator for arbitration. Don't make the situation worse by posting in anger and lashing out at the original poster. Also, see Flaming, Right to Privacy, and Hatred.

2. Make sure that your message topics fit the topic description of the forum in which you are posting. This is for your own benefit - for example, a question regarding a bug or problem should be posted in the Feedback section under the appropriate heading.

3. Use the search function before posting, particularly if the question is problem oriented. Most technical questions have been answered before, and solutions are freely available. Additionally, before posting a bug, check the Known Issues thread to quickly see if the staff is already aware, and to find the discussion thread about that issue.

4. Make sure that you have followed #3 before posting

5. Read the sticky threads at the top of each forum - they are there for a reason, and generally contain information relevant to the forum and/or game.

6. Don't quote the entire message that you're responding to, only the pertinent passage. This makes it easier to read for other users.

7. If you find it easier to express yourself en français, auf Deutsch, en español, in Nederlands, in Italiano, or any other language, post in the International Discussion forum. Hopefully someone who speaks the same language as you will be able to assist you. All posts in other sections (non-International) of the forums must be in English, so please make use of Google Translate if you need assistance with translation. Posting in English will allow the widest range of people to assist you.

In addition to the Forum Rules, you are bound to the general EA Terms of Service both on these forums and in the game. Links to the TOS are as follows:

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By registering and posting on these forums, you agree to be bound to the rules and disciplinary actions set forth above.
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